LIFE RESEARCH CENTRE INTERNATIONAL

Management

                                                   "Universal Love, Friendship, Peace and Prosperity"

Dept. of Management
                                                                          Positive Thinking
MANAGEMENT
TASKS OF A PROFESSIONAL MANAGER   

1. Providing purposeful direction
2. Managing Survival and Growth  
3. Maintaining firm’s efficiency in terms of Profit generation
4. Meeting the Challenge of increasing Competition
5. Managing for Innovation6. Building Human Organization
7. Managing balance between Creativity and Conformity
8. Postponing Managerial Obsolescence
9. Meeting the challenge of Change
10. Coping with growing Public Criticism and Political opposition
11. Coping with increasing levels of Aspiration 
12. Maintaining relations with various society segments

Tasks of a Professional Manager

     
1.    Responsibility towards Customers
2.    Responsibility towards Shareholders
3.    Responsibility towards Employees
4.     Responsibility towards Suppliers
5.    Responsibility towards Distributors and retailers
6.    Responsibility towards Industry and Competition
7.    Responsibility towards Union
8.    Responsibility towards Government
9.    Responsibility towards Society

Responsibilities of a Professional Manager

MANAGEMENT SYSTEMS 

        

MANAGEMENT PROCESS  

     

1) Planning    2) Controlling   3) Organizing   4) Motivating   5) Leading    

and 6) Decision making 

MANAGERIAL SKILLS

ORGANISATIONAL CONTEXT OF DECISIONS

DECISION MAKING MODELS, TECHNIQUES AND PROCESSES

MANAGEMENT BY OBJECTIVES
  

Definition MBO is an approach which uses objectives as a focal point to improve managerial performance and managerial effectiveness, both at the individual and at the organisational level.    

Key Concepts : 

1) Emphasis on results rather than activities   

2) Objectives for specific managerial functions positions    
3) Participatory or joint objective setting      
4) Identification of key result areas, and     
5) Establishment of periodic review system                 
MBO Process   
Three Steps      
1) Setting Objectives      
2) Action Planning        
3) Performance review        

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ORGANISATIONAL CULTURE AND MANAGERIAL ETHOS

MANAGEMENT OF ORGANISATIONAL CONFLICT AND MANAGING CHANGE

ORGANISATION STRUCTURE AND DESIGN

MANAGERIAL COMMUNICATION

PLANNING PROCESS

CONTROLLING, DELEGATION AND INTERDEPARTMENT CO-ORDINATION

ANALYSING INTERPERSONAL RELATIONS

LEADERSHIP STYLES AND INFLUENCE PROCESS

GROUP DYNAMICS

Suggested Further Readings

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                                           MAJOR ENTREPRENEURIAL COMPETENCIES 

A successful Entrepreneur should have the following :

1)      Initiative : An entrepreneur takes action that go beyond job requirements or the demand of the situation.

a)      Does things before being asked or forced by the events.

b)      Acts to extend the business into new areas, products or services.

2)      Sees and Acts on oppurtunities : Looks for and takes action on oppurtunities.

a)      Sees and acts on oppurtunities ( Business, educational or personal  growth)

b)      Seizes unusual opportunities to obtain financing, equipment, land, work space, or assistance.

3)      Persistance : Takes repeated action to overcome obstacle that get in the way of  reaching goals.

a)      Takes repeated or  different actions to overcome obstacles.

b)      Takes action in the face of a significant obstacle.

4)      Information seeking : Takes action on own to get information to help reach objectives or clarify problems.

a)      Does  personal  research  on how  to provide a product or service.

b)      Consults experts for business or technical advice.

c)       Seeks information or asks questions to clarify what is wanted or needed.

d)      Personally undertakes research, analysis or investigation.

e)      Uses contacts or information networks to obtain useful information.

5)      Concern for High Quality of work:  Acts to do things that meet or beat existing standards of excellence.

a)      States a desire to produce work of high quality.

b)      Compares own work or own company’s work favourably  to that of others.

6)      Commitment  to Work Contract : Places the highest priority on getting a job completed.

a)      Makes a personal sacrifice or expends extraordinary effort to complete a job.

b)      Accepts full responsibility for problems in completing a job for others.

c)       Pitches in with workers or works in their place to get the job done.

d)      Expresses a  concern for satisfying the customer.

7)      Efficiency orientation :  Finds  ways to do things faster or with fewer resources or at a lower cost.

a)      Looks for or finds ways to do things faster or at less cost.

b)      Uses information or business tools  to improve efficiency.

c)       Expresses concern about costs vs. benefits of some improvement, change, course of action.

8)      Systematic Planning :  Develops and uses logical, step-by-step plans to reach goals.

a)      Plans by breaking  a large task down into sub-tasks.

b)      Develops plans that anticipate obstacles.

c)       Evaluate alternatives.

d)      Takes a logical and systematic approach  to activities.

9)      Problem solving : Identifies new and potentially unique ideas to reach goals.

a)       Switches to an alternative strategy to reach a goal.

b)      Generates new ideas or innovative  solutions.

10)   Self-Confidence : Has a strong belief in self and  own abilities.

a)      Expresses confidence in own ability  to complete a task or meet a challenge.

b)      Sticks with own  judgement in the face or opposition or early lack of success.

c)       Does something that he or she says is risky.

11)   Assertiveness : Confronts problems and issues with others directly.

a)      Confronts problems with others directly.

b)      Tell others what they have to do.

c)       Reprimands or disciplines those failing to perform as expected.

12)   Persuasion : Successfully persuades others.

a)      Convinces someone to buy a product or service.

b)      Convinces someone to provide financing.

c)       Convinces someone to do something else that he or she would like that person to do.

d)      Asserts own competence, reliability, or other personal or company qualities.

e)      Asserts strong confidence in own company’s or organization’s products or services.

13)   Use of Influence Strategies : Uses of variety of strategies  to affect others.

a)      Acts to develop business  contacts.

b)      Uses influential people as agents to accomplish own objectives.

c)       Selectively limits the information given to others.

14)   Monitoring

a)       Develops or uses procedures to ensure that work is completed or that work gets standards or quality.

b)      Personally supervises all aspects of a project

15)   Concern for Employee Welfare:

a)      Takes action to improve the welfare of employees.

b)      Takes positive action in response to employees’s personal concerns.

c)       Expresses concern about the welfare of employees.

These Competencies can be developed stepwise :

1)      Understanding and Recognising

2)      Self Assessment

3)      Practise

4)      Application in Real Life Situation

5)      Feedback

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                                               "Universal Love, Friendship, Peace and Prosperity "

Management Functions and Behaviour 

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